← TailTrack

You and your dog are all set

Two minutes, and you'll know exactly what everything does. No app to download, nothing to configure, just this page.

1

What your map actually shows

Your dog ● LIVE

That dot is what you'll see — here's what each part does.

📍

The dot is your dog

Updates every 30 seconds while the tracker's on. If it looks faded or grey, it hasn't reported in a few minutes, usually just a signal gap or a flat battery.

→

Tap the dot for directions

Opens Google Maps with walking or driving directions straight from wherever you are to your dog, right now.

◎

The little button in the corner is you

Tap it once and it shows your own position on the same map, right next to theirs, so you can see exactly how far apart you are.

2

Put it on your home screen

So it opens like an app, one tap, no typing a web address ever again.

  1. Open this page in Safari (has to be Safari, not Chrome, for this to work on iPhone).
  2. Tap the ↑ Share icon at the bottom of the screen.
  3. Scroll down and tap "Add to Home Screen".
  4. Tap Add in the top corner.

Done, an icon now sits on your home screen like any other app.

  1. Open this page in Chrome.
  2. Tap the ⋮ menu in the top corner.
  3. Tap "Add to Home screen" (or "Install app", depending on your phone).
  4. Confirm by tapping Add.

Done, same as any other app icon from here on.

3

Keeping it charged

Charge it every few days, same habit as charging your own phone. A full charge lasts several days of normal use. There's no harm topping it up more often if you'd rather just do it on a routine.

It's waterproof for normal dog life, rain, mud, puddles, a swim, but it's not meant to sit underwater indefinitely. Give it a wipe dry after a proper soaking.

4

If something looks off

The dot's grey and hasn't moved in ages

Almost always a flat battery. Charge it up and it'll pick straight back up, no reset needed.

Do I need WiFi for it to work?

No, it uses its own mobile signal, completely independent of your home WiFi or your phone. It'll work anywhere there's normal mobile coverage.

Can I share the link with someone else, like a dog walker?

Yes, it's just a link, send it to anyone you'd like to be able to see the map too.

Still stuck?

Get in touch however you got in touch to order, we'll sort it.